Community Guidelines
Last Updated: September 10, 2023
Introduction
GIFFFT is a platform that connects millions of people all over the world and transforms social media by giving users a dedicated space to express towards others and display the expressions of others toward them. In line with our company values of openness, safety and privacy, we work hard to provide a safe space where our users can be themselves, without the pressure of followers and ‘likes’.
Because many GIFFFT users are teenagers and young pe ople, we have a special responsibility for their safety on the app and we take this very seriously. We educate, support and protect members of the GIFFFT community through innovative technology and Community Guidelines.
The GIFFFT community plays a vital role in making our app a friendly and inclusive environment and we believe this starts with being welcoming and respectful. Our Community Guidelines set the standards and expectations necessary to protect the community and promote an atmosphere of inclusion, sharing and connecting. They outline the parameters of what is unacceptable user behavior. Every new user must accept these guidelines when they sign up to the app.
As you will see below, our Community Guidelines include rules about nudity, violence, drugs, hate speech, fake profiles and bullying. When someone violates these guidelines, we investigate and take the appropriate action – this might include sending a warning, filtering and removing content or suspending a user. We encourage our users to report any concerns to us and our own algorithms also generate reports when they detect a possible breach of our guidelines, so we can take action.
Our Community Guidelines apply to all our users, wherever they are in the world and whether they are posting content (including text, images, video live streaming and audio) on their profile, live-streaming or chatting on GIFFFT. These guidelines are organic and will be updated regularly.
Our Community Guidelines
Age and identity
In order for us to track the conduct of our users, it is vital that our users are who they say they are. We expect everyone to provide real information about themselves at sign-up and we carry out checks on these personal details to verify their age and identity.
When you set up your GIFFFT profile, you must provide the following information:
- Your date of birth (you must be at least 13 years old to use GIFFFT)
- Your name
- Your phone number
- A photo that shows your face clearly
Your GIFFFT account should be yours only (not a joint account that you share with someone else) and should not be used to impersonate someone else.
We verify your age and identity in a number of ways, including:
- Using age estimation algorithms
- Sending a confirmation code to the phone number you provide
- Offering you the opportunity to have your ID checked (e.g. passport, driving license) to get a yellow ‘verified’ badge for your profile
If you provide incorrect personal details (e.g., lie about your age) or pretend to be someone you are not, we may ban you from GIFFFT.
If you are concerned that someone on GIFFFT is not who they say they are, please report it to us at privacy@giffft.com.
Nudity and sexual content and behaviors
Certain types of content and behaviors may be inappropriate for our community and put the users that partake in it at risk – especially when this involves minors. As a result, we do not allow content involving nudity, including partial nudity (e.g. images of topless users, users wearing very revealing clothing, underwear, or swimwear out of context). Pornographic, sexual and suggestive content as well as very sexual comments and discussions in lives are also prohibited.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Bullying, harassment and other abusive behaviors
We expect everyone in the GIFFFT community to interact with other users in a respectful manner. Bullying, harassment or any behaviors that could cause harm or make other users feel uncomfortable or unsafe are not tolerated. This includes mockery, name-calling, spreading rumors, sharing personal information or private content, and all other behaviors that could cause intentional harm to others.
Additionally, we do not tolerate sexual harassment and unwanted sexual advances towards other GIFFFT users. This includes any behaviors targeting other users with unwanted sexual behaviors, content, comments and requests, as well as the sharing of another user’s private information and content of a sexual nature with other users without the consent of this user.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Discrimination, hate and non-inclusion
Everybody should be able to feel safe and comfortable to be themselves on GIFFFT. We do not tolerate violent, hateful, discriminatory or abusive behaviors targeted towards another person or group of people on the basis of their race, ethnicity, nationality, religion, gender identity, sexual orientation or a disability or health condition.
We also do not allow the glorification of ideologies or groups that promote hateful and violent ideas – this includes sharing terrorist or extremist propaganda or expression of support for these ideologies, groups and people that represent them, as well as posting symbols and slogans associated with these ideologies.
If you are concerned about any content or behavior on GIFFFT please report it to us – at privacy@giffft.com.
Violence and graphic content
Violence has no place within the GIFFFT community. We prohibit behaviors that could result in real life violence, such as threats, incitement to violence or glorification of violence. We will also report to Law Enforcement situations involving an imminent or realistic risk of real-life violence. Additionally, we do not allow content that depicts violent acts, weapons or content that is graphic or gory in nature.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Child sexual exploitation and abuse
In order to keep our young users safe, we take a zero-tolerance approach towards child sexual abuse and exploitation and have developed a set of policies and guidelines to proactively identify and respond to these risks. Any behavior that involves or could lead to the sexual abuse and exploitation of minors, whether online or in real life, is prohibited; this includes child sexual abuse, child sexual exploitation and trafficking, grooming, the sharing of unsolicited obscene material with minors, as well as child sexual abuse material. Users engaging in these behaviors will be banned from GIFFFT, and the violation they committed may be reported to the appropriate authorities.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Privacy Violations
Every GIFFFT user has the right to privacy; we do not allow members of our community to share or access other people’s personal information, such as their full name, home address, phone number, email or social media details, or personal photos and videos without prior permission.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Platform misuse and fraudulent activity
GIFFFT is a platform to socialize and make new friends – it is not a marketplace, nor a dating app. We do not allow GIFFFT to be used for the purpose of advertising, offering and promoting services and goods in exchange for money or other goods, or collecting funds from other users – especially when it comes to illegal or regulated goods.
Impersonation, scamming, hacking and any attempt to wrongfully access information or money from other users or GIFFFT itself are prohibited. If you engage in illegal behaviors, we may permanently suspend your account and depending on the severity, escalate to Law Enforcement.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Harmful behaviors
We care deeply about the safety of our users. We take action if members of our community encourage others, especially younger users, to engage in harmful behaviors during Lives or elsewhere on the platform, and if harmful content is shared. We therefore do not allow the consumption of drugs and alcohol during a live, as well as content depicting these behaviors. Challenges, games and behaviors that could result in a user getting injured or putting themselves at risk are also prohibited.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Self-harm
Young people may use GIFFFT to seek out friendship and find support when they navigate a difficult time; being able to provide this space is very important to us, but in order to keep our community a safe space for everyone, we may have to take action in situations involving risk of self-harm or suicide. Should we believe that a user intends to harm themselves, we may reach out to provide resources and report the situation to Law Enforcement so they can receive adequate support. Additionally, we do not allow content that depicts, encourages, or promotes self-harm, eating disorders, and suicide to other GIFFFT users.
If you are concerned about any content or behavior on GIFFFT, please report it to us at privacy@giffft.com.
Enforcement Approach
As a member of the GIFFFT community, you must agree to adhere to our Community Guidelines. If we receive a report of a violation of these guidelines (either from another user or generated by our own algorithms), we investigate and take appropriate action on the basis of our guidelines. Our response will depend on how severe the violation is and the level of risk it poses for other GIFFFT users.
We take the following enforcement approach:
- In most minor cases, we focus on educating the user about how they have crossed the line, and how to change their behavior and warn them of the additional actions we may take on their accounts if they do not comply. We also remove any content that violates our Community Guidelines.
- In more severe cases where someone is repeatedly violating our Community Guidelines, we may temporarily suspend their GIFFFT account or permanently ban them from our platform.
- Attempting to get around a suspension (e.g. by creating a new account) is not allowed and may result in further action, including longer suspensions or even a permanent ban.
- In instances involving a reporting obligation, potentially illegal behavior on GIFFFT or an emergency situation, we may work with law enforcement and other relevant entities to take additional action.